Privacy Policy

SwiftDrop respects your privacy. This policy explains what information we collect, how we use it, and your choices. It applies to our website and mobile apps.

1. Information we collect

• Account details such as name, phone number, and email.
• Delivery information such as addresses, parcel descriptions, and trip details.
• Payment-related information processed by our payment partners (we do not store full card numbers on our servers).
• Device and usage data needed to operate and secure the service.

2. How we use information

We use information to provide and improve the service, process payments, verify identities, prevent fraud, comply with law, and communicate with you about your bookings.

3. Sharing

We may share information with drivers and senders as needed to complete a delivery, with payment and cloud providers who assist us, and when required by law. We do not sell your personal information.

4. Security

We use reasonable technical and organisational measures to protect your data. No method of transmission over the internet is completely secure.

5. Your rights

Under South African law (including POPIA where applicable), you may request access to or correction of your personal information. Contact us via our contact page.

6. Retention

We retain information for as long as needed to provide the service, meet legal obligations, and resolve disputes.

7. Updates

We may update this policy from time to time. The "Last updated" date at the top will change when we do.