How SwiftDrop works
Simple, secure, and transparent. Whether you are sending a parcel or earning as a driver, here is everything you need to know.
For senders
Download the app and register
Create your account in minutes with your email or phone number
Enter pickup and dropoff address
Tell us where your parcel needs to go
Choose your parcel size
Select small, medium, or large based on your item
Browse available drivers
For intercity routes, browse drivers heading your way. For local, get matched automatically
Pay securely in the app
Card payment or wallet balance - your choice
Driver collects your parcel
Share your pickup OTP code with the driver for verification
Driver delivers
Recipient shares delivery OTP code to confirm handoff
Delivery confirmed
Photo proof sent to you - delivery complete!
For drivers
Download and register
Create your driver account in the SwiftDrop app
Submit documents for approval
Upload your ID, license, and vehicle details
Post your trip
Tell us where you are going, when, and how many parcels you can carry
Clients book slots on your trip
Accept bookings from senders heading your way
Collect parcels before departure
Verify with OTP code and take a photo of each parcel
Deliver at destination
Get recipient OTP code and take delivery photo
Money added to your wallet
Instant payment after successful delivery
Your safety is our priority
Every delivery is protected with multiple layers of security
Verified drivers
All drivers verified with ID and licence
Photo proof
Every parcel photographed at collection
OTP verification
OTP codes prevent wrong handoffs
Insurance coverage
Parcels insured up to R2,000
Full history
Complete delivery history and proof
Secure payments
Safe, encrypted payment processing
Ready to get started?
Download the app and start sending or earning today